HAOSAIL Flagship Store Delivers Turnkey Workshop Equipment Commissioning and Operator Training in Africa

Delivering professional automotive workshop equipment is only the first step of HAOSAIL’s responsibility to its customers. How quickly spare parts arrive, how confidently operators use the machines, and how easily a fault can be solved locally — these are the factors that decide whether a workshop keeps earning. Recently, the technical team at HAOSAIL’s local African flagship store completed the installation, commissioning and hands-on training for a full set of workshop equipment, including four-post lifts, 3D wheel alignment equipment, tyre changers and wheel balancers.

From delivery to a fully working bay

The project covered more than placing machines on the floor. Before handover, HAOSAIL technicians inspected the installation condition of the four-post lifts, checked anchor bolts, hydraulic connections, cables, safety locks and electrical components, and adjusted key operating positions. The wheel alignment systems were installed, tested and calibrated so that the cameras, targets and turntables could deliver stable and accurate measurement results from the very first customer vehicle.

Each machine was then operated through a complete service cycle together with the customer’s staff, confirming that the equipment worked properly under the workshop’s actual conditions rather than only in a factory test report.

Training that stays in the workshop

Alongside commissioning, the local team held practical training sessions at the flagship store and on the customer’s premises. The sessions covered the standard operating procedures for the lifts and wheel alignment equipment, daily inspection points, safety precautions, routine maintenance and basic fault recognition.

HAOSAIL does not install the machines and simply leave. The aim of the training is to make sure operators understand not only which buttons to press, but why each step matters — from engaging the lift’s mechanical locks before working underneath a vehicle, to keeping alignment cameras and targets clean. Confident operators make fewer mistakes, experience less downtime and get more work through the bay every day.

Why the flagship store model matters

For repair businesses, equipment downtime directly affects daily revenue and customer satisfaction. HAOSAIL’s flagship stores are designed around this reality by combining four functions in one local location:

• Product display — customers can see and operate the equipment before they buy.
• Local stock — agents and workshops collect equipment and consumables locally instead of waiting for another overseas shipment.
• After-sales and repair — warranty work, maintenance and repairs are handled by the local flagship store with spare parts on hand.
• Training — operators, agents and sales staff receive regular product and service training.

Local technicians are supported by HAOSAIL’s experienced Chinese technical specialists, who assist with complex fault diagnosis and escalate practical product knowledge back to the front line. This combination allows customers to receive fast on-site assistance while still benefiting from HAOSAIL’s accumulated engineering experience.

Practical support for real working conditions

Workshops differ in floor conditions, power supply, vehicle types and staff experience. Instead of offering only standardized instructions, HAOSAIL’s service team builds its solutions around the customer’s actual working environment. Depending on requirements, support can include workshop layout design, equipment installation, commissioning, operator training, maintenance guidance, fault diagnosis and ongoing after-sales assistance.

This project is another example of the “global standard, local execution” approach HAOSAIL is rolling out across Africa, the Middle East and Southeast Asia. As the local network grows, HAOSAIL will continue investing in product quality, local technical personnel and after-sales capabilities — helping workshops, tyre service centres and dealerships get the most from their equipment for years to come.